0700Flowers

Refund Policy


  • In the event of non-delivery on the selected delivery date, we will either refund you in full or redeliver your order.This does not apply for postal flower orders.
  • In the event of late-delivery on the selected delivery date, we will either refund you the delivery charge paid for your order and offer compensation via discount vouchers. This does not apply for postal flower orders.
  • In the event of damaged products being received, we will either refund you in full or redeliver a replacement for the damaged product(s). Please note that it may be necessary to return the original product in order to receive the refund.
  • If we are unable to fulfill your order, we will refund you in full.
  • If we send the wrong product, we will resend the correct product. Please note that it may be necessary to return the original product received.

Please note that all compensation will be in the form of a full or partial-refund against the original payment or in the form of discount vouchers for use in a future order. We are unable to provide any other form of financial compensation under any circumstances.


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